Returns & refunds

If you change your mind

For online consumer purchases made directly from the gallery, you can withdraw without giving a reason. If your order hasn’t shipped yet, email me to cancel it for a full refund.

1. Tell me within 14 days of delivery. Email contact@antiquemapsgallery.com with a clear statement that you wish to withdraw. Include your order number if you have it. I’ll send you the return address.
2. Send the piece back within 14 days of notifying me. Please pack it securely, using the original protective packaging if you still have it. I recommend tracked, insured shipping and keeping your proof of dispatch.

You pay the direct cost of return shipping for a change-of-mind return if you were informed of that cost responsibility before purchase and the gallery has not agreed to cover it.

When you’ll receive your refund

I’ll refund the purchase price and any standard delivery charge you paid, using your original payment method unless we agree otherwise. I’ll refund you without undue delay and within 14 days of your withdrawal notice, although I may wait until the piece arrives back or you send proof of dispatch, whichever comes first.

If a piece arrives damaged or differs from its description

Email me with your order number and, if possible, photos of the piece and its packaging. I’ll help arrange the next step and cover necessary return shipping where a return is required. Your statutory rights apply.

Orders placed through Catawiki

Open your Catawiki order to report a problem or request a return through the platform. This keeps your request with the order.